This article is written by Monkey
The digital transformation of working capital has reached another important milestone on the global stage. Suzano’s reverse factoring program, operated on Monkey’s platform, was recognized at the Working Capital Awards as “Best Use of Technology for a Working Capital Project,” an award that highlights solutions capable of redefining efficiency, governance, and access to liquidity on an international scale.
Beyond the recognition, this case offers valuable lessons for any company looking to modernize its working capital strategy. Below, we present the key elements that explain the impact of this model and how they can guide organizations seeking to build more competitive, resilient, and technology-driven reverse factoring programs.
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1. Engagement as the Engine of Operational Efficiency
The full adoption of a reverse factoring program depends on active supplier participation. Companies that offer simple journeys, integrated communication, and continuous support achieve:
- Higher initial adoption
- Increased recurrence of advance payments
- Reduced doubts and operational friction
Technology only generates impact when it eliminates barriers to use. The more fluid the experience, the greater the supplier base’s engagement and the higher the strategic return for all parties.
2. Healthy Competition Among Funders Drives Access and Cost
Models that connect multiple financial institutions in a single program create a competitive environment that expands liquidity and improves commercial conditions. Among the benefits observed in high-performance programs are:
- Natural reduction in rates offered to suppliers
- Access to broader credit limits
- Dynamic offerings based on real market conditions
When funders compete, the supply chain wins. Technology is what makes this competition viable, transparent, and scalable.
3. Integrated Governance Across Strategic Areas
Modern working capital programs require fine coordination between procurement, finance, treasury, and operations. The integration of these areas into a single technological flow provides:
- Less rework
- Less information asymmetry
- Strengthened audit and compliance
- More consistent day-to-day processes
Governance is not just control: it is the foundation that enables sustainable scale and more predictable decisions.
4. Resilience to Economic Cycles and Regulatory Changes
Economic and regulatory volatility places constant pressure on working capital programs. Adaptable technological solutions generate:
- Operational stability even in adverse scenarios
- Ability to adjust rules, parameters, and flows without disruptions
- Less dependence on manual or contingency processes
Resilience is as important as innovation. A program prepared for different scenarios protects both the company and its supply chain.
5. Scalability for Complex and Globally Relevant Chains
Sectors with extensive supply chains – such as pulp and paper – require robust platforms capable of processing large volumes and multiple cycles simultaneously.
Scalable models deliver:
- Security and reliability, even during operational peaks
- Speed in settlement and communication with suppliers
The award won by Monkey and Suzano does not just celebrate a successful project. It highlights a new standard for reverse factoring programs: more connected, competitive, transparent, and prepared to operate at scale.
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