
Opening a bank account is essential — whether you’re an individual managing day-to-day life or a business trying to operate and grow. But is it actually a legal right to get a bank account? And what happens if a bank says “no”?
Let’s break it down — covering individuals and businesses and what the rules look like in the EU, UK, and US.
For Individuals: A Basic Right in the EU (But with Limits)
In the European Union, individuals have a legal right to open a basic payment account, thanks to the EU Payment Accounts Directive (2014/92/EU).
What Is a Basic Payment Account?
A no-frills bank account that lets you:
- Deposit and withdraw money
- Make payments and transfers
- Use a debit card
- Set up direct debits
There’s no credit or overdraft, and some limits may apply.
Who Can Get One?
You qualify if you:
- Legally reside in the EU
- Are not already holding a similar account in the country
- Pass basic identity checks (AML/KYC)
You can apply even if you:
- Are unemployed
- Have no fixed address
- Have a poor credit history
Why Can Banks Refuse You?
Only for specific reasons:
- You already have a similar account in the same country
- You don’t pass identity or anti-money laundering (AML) checks
- You are seen as a fraud risk
The bank must give a written explanation for the refusal, and you have the right to complain.
What to Do If You’re Refused in the EU
- Ask for a written reason
- Apply at another bank that offers basic accounts
- Complain to your country’s financial ombudsman or regulator
- Seek help from a legal aid organization if needed
EU Country Examples
🇫🇷 France
- Ask for a “compte bancaire de base”
- If refused, use your “droit au compte” at Banque de France, who will assign you a bank
🇩🇪 Germany
- Request a “Basiskonto”
- If refused, contact BaFin
🇳🇱 Netherlands
- Ask for a “Basisbetaalrekening”
- If refused, contact the Dutch Banking Association (NVB)
🇮🇹 Italy
- Ask for a “Conto di base”
- Offered by major banks and Poste Italiane
🇬🇧 UK Perspective (Individuals)
In the UK, you don’t have a “right” to a bank account, but banks must offer a “basic bank account” if:
- You’re legally resident
- You don’t already have a current account
- You don’t qualify for a standard account due to poor credit
Banks can still refuse you if you don’t meet ID requirements.
🇺🇸 US Perspective (Individuals)
There is no federal law requiring banks to open accounts for individuals. Banks can refuse based on:
- Negative banking history (e.g. ChexSystems)
- Incomplete ID
- Suspicion of fraud or money laundering
Some states encourage access, but there is no guaranteed right to a bank account.
For Businesses: No Guaranteed Right Anywhere
Unlike individuals, businesses do not have a legal right to a bank account in the EU, UK, or US.
Banks Can Refuse Without Explaining Why
Banks are free to decline a business account based on:
- Risk profile (e.g. crypto, gambling, adult industry)
- Complex ownership structure
- Foreign ownership or directors
- AML concerns or lack of transparency
- Low commercial value
They are not required to justify the refusal in most cases — especially for corporate clients.
What Can Businesses Do?
Prepare a complete application:
- Business registration documents
- Tax numbers and UBO details
- Clear business model and expected volumes
Choose the right bank:
- Some banks specialize in startups, freelancers, or expats
- Others are more conservative — especially legacy retail banks
Try alternatives:
- Fintechs and neobanks (e.g. Qonto, Wise, Revolut Business, bunq)
- Payment service providers (PSPs) with IBANs and card functionality
EU Country Hints for Businesses
- Netherlands and Germany have stricter onboarding processes and high AML standards
- Estonia and Lithuania are known for being startup-friendly
- Ireland offers relatively easy access to business banking for international firms
🇬🇧 UK & 🇺🇸 US: Also No Legal Right for Businesses
In both the UK and US:
- Banks can refuse business accounts at their discretion
- High-risk sectors are often redlisted
- Fintech platforms are growing in popularity for rejected companies
Final Word
- Individuals in the EU: You do have a legal right to a basic bank account, even if unemployed or homeless.
- Businesses: No legal right — but with preparation and the right provider, you can still access banking.
- In the UK and US, access to banking remains a mix of regulation, risk appetite, and commercial discretion — not a guaranteed right.
If you’re struggling to get an account — either as a person or a business — there are routes, remedies, and alternatives. Just knowing your rights can be half the battle.
Also Read
- The Role of Treasury: From Operational to Strategic Leadership
- The Evolution of Treasury: How Has the Role Changed in Recent Years?
- The Modern Treasurer: A Strategically Skilled Financial Leader
- The U.S. Finally Catches Up to the Rest of the World on Payments
- CBDC vs Stable Coin for Treasurers
- Physical vs. Virtual Bank Accounts: What You Need to Know
- Treasury needs to be it’s own DOGE
- Applying Hedge Accounting for Your FX Hedging: A Checklist, Tips, and Tricks
- Understanding Bank Treasury: Managing Liquidity, Risk, and Regulatory Compliance
- Challenges in Payment Operations: Insights from Modern Treasury’s Survey
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